How this startup is hoping to change the face of cyber security in SA
Cyber security in South Africa is increasingly being regarded as a lucrative market for tech startups to get into with a growing number of startups taking up opportunities in the threat market.
In the US, where the increasing wave of cyber attacks has been receiving huge attention, a large platoon of startups has steadily been coming into the industry over the past number of years to take a bite of the flourishing market.
Gartner, Inc reported that global cyber security market topped the $75 billion mark in 2015 and is expected to reach $170 billion by 2020, while the Ponemon Institute revealed that 92% of Forbes Global 2000 companies reported data breaches in the past year.
The recent attack involving Standard Bank, which lost a reported R300 million shows that this is also a concern in emerging markets. Up to 7% of all South African organisations experienced a cyber attack in the last year according to security firm Kaspersky Lab and according to the South African Banking Risk Information Centre (SABRIC), South Africans lose in excess of R2.2 billion annually to internet fraud and phishing attacks.
Newly-launched cyber security startup, Snode is one of these tech startups that are looking to tap into and take advantage of Africa’s cyber security market that is predicted to be worth over $2.32 billion in 2020.
Cyber criminals are now, more than ever, turning their attention to emerging markets which they perceive to be easy, yet lucrative, targets, says Nithen Naidoo, CIO and founder of Snode. “The company believes it provides a much needed service in South Africa.”
Who is Snode
Snode are a cyber-intelligence solution startup that helps businesses protect themselves by providing real-time intelligence.
They use advanced mathematical algorithms, the processing power of learning machines, and predictive analytics to provide insights into behaviourial patterns, which they say will help identify and combat cyber-threats before potential breaches occur.
Snode has a team of over 12 consultants spread across offices in Johannesburg and London and the company has recently secured VC funding from Johannesburg-based telecommunications company, Hello Group.
SME South Africa speaks with Naidoo about the biggest failings of cyber security startups in SA and why thinking outside the box is key for how they are hoping to change the face of cyber security in the country.
IMAGE COURTESY SNODE
The interface for Snode cyber security system.
Opportunities that cyber threat has created for security startups in South Africa
I think South Africa has a history of innovation. Our current landscape means we work within certain constrains. We design solutions very elegantly without even knowing it because of these constrains. Bandwidth in South Africa is expensive and it’s limited, so all our technologies seem to be produced in a very bandwidth efficient way.
I think the cyber security industry globally is looking for more innovative solutions. People always talk about increased spend on cyber security, however, I don’t necessarily think that increased spend is the answer. I think innovation is the answer.
There’s a great scope in cyber security for young individuals who are looking to apply their minds and come up with innovative solutions that not only solve a South African problem but solves a global problem.
The biggest failing of most cyber security startups
I can honestly talk from experience. My initial business took a very long time to take off because of some fundamental 101 mistakes. I think the biggest mistake was scalability. Taking any product or service to market you’ve got to look for two things – leverage and scalability. I may have got the leverage right because I was in cyber security industry for such a long time I was leveraging my experience, I was leveraging the contacts I had in that industry and I was leveraging the insights I had to bring me to market.
“The internet takes us out of the physical location. Your corner shop suddenly becomes a shop on every corner all over the world”
But I got scalability wrong – I did it in the form of consulting. Quite simply, I can sell an hour to an organisation in the form of consulting, but there’s only eight hours in a day. So I’ve already chosen a way forward that had limitations whereas if I had to look at the world of product, which is what Snode is, I get to touch lives of people across the globe without restriction, without limitation.
If a young entrepreneur wanted to take away two valuable lessons that took me five years to understand – it’s one, look for scalability and two is to embrace channels like the internet, like social media and look for ways to grow your business globally. Think locally, act globally.
How Snode is impacting the local security ecosystem
Although Snode has various applications in various vertical market segments our target market seems to have chosen us. The mining sector particularly likes Snode because it’s a passive technology. In a mining business you have a lot of sensitive infrastructure also that mining industries don’t want to risk downtime. Snode is very low risk to implement in the most sensitive of environments. Yet it provides you with all the insights you need to defend your business against emerging cyber threats.
In financial services, not only are the learning capabilities, pattern recognition and behavioral analytics built to detect cyber threats but they can very easily be applied to detect patterns of fraud within transactional data. So taking the Snode technologies application out of the pure cyber world and applying it to ATM fraud, for example.
Other industries [where we are having an impact] are defense, the professional services sector as well as the public sector.
How they are impacting public perception
If you speak to many cyber security firms whether they be providing a service or product, they’ll tell you attack is inevitable and that’s how the public perceive the cyber landscape today, ‘It’s inevitable that I will be attacked’. But we need to be given the freedom to embrace technology and not be hindered by fear and the first place where this battle is fought is in user awareness.
If I had to look at the root cause or the most effective way to combat most of today’s cyber security threats it would start at user awareness.
How we are educating the market
We started market education without even knowing it at Snode. Earlier you spoke to an actual client of Snode [Hello Group] and as a client the insights we provided him raised his awareness to the cyber security problem which made him want to invest in a cyber security solution startup. He realised the gravity of the problem and he realised the application of the solution.
That happens every time we deploy a Snode technology in a client environment. And by exposing what is happening within the environment and exposing what is happening outside the environment the client becomes more educated.
How we got our Funding
We’ve been very fortunate with funding recently, once we solidified our concept within Snode. There is a lot of funding available to young entrepreneurs and older entrepreneurs alike but the foundation of the funding is based on your approach to those investors.
Before we partnered with our angel investors Nadir Khamissa and Shazim Khamissa [founders of Hello Group], I got called in by a really big global brand who wanted to take a look at the Snode concept. And although they were blown away by Snode as a product, they were blown away by my team as a group of individuals to actually execute on this plan, where we failed to sell them was on our business acumen.
“If you’re experiencing problems with you business, the first place to look for is innovation”
We couldn’t provide them with answers to basic business questions like what would our expenditure be in the first year, what would our break-even point be going forward, what would our distribution channels look like, what would our sales channels look like, are we going to use direct marketing, are we going to partner, what strategic partners we’d make – and without that information no great idea is going to get funded.
Thinking outside the box
Thinking outside the box is important for any startup. If you’re experiencing problems with you business, the first place to look for is innovation. For cyber security startups I think there could be a red herring or trap that a lot of the cyber security startups could fall into, that of wanting to be in the cyber security market because it’s such a growing market and potentially worth a lot in the future.
Just being in the cyber security market selling the same traditional technology or selling the same traditional ideas or developing a technology that is very similar to exiting technologies in the market space is really not enough. Some of the brands in the cyber security market are very well established. If you’re going to go against these brands you need to have a very competitive edge.
How Snode is taking the unconventional route
Unlike traditional technologies which evolve in a lab, Snode evolved while we were trying to help our clients. It actually evolved while we were trying to solve a real world problem.
We never intended to create a product for market, we were really trying to add value and solve pain points which our customers were experiencing and the technology sort of evolved from there. We found a solution and we managed to productise it and that was the birth of Snode.